Frequently Asked Questions
What is The Avalon Archives?
The Avalon Archives is a monthly snail-mail experience inspired by medieval history, legend, art, and folklore. Each month, a new story unfolds through a thoughtfully curated collection of paper treasures delivered to your mailbox.
What will I receive each month?
Each Archive includes an illustrated booklet and a rotating collection of art prints, postcards, stickers, bookmarks, and other paper curiosities inspired by that month’s story. Every edition is a little different.
When do I need to join?
Join by 11:59 PM Central on the 21st and your payment reserves that month’s Archive. Join on or after the 22nd and your payment reserves the following month’s Archive; your first monthly renewal is on the 22nd of the month after that.
How much does membership cost?
Choose a monthly membership, a prepaid membership where available, or a one-time Archive. Prices depend on your delivery region and include shipping.
Monthly memberships are billed each month. Prepaid memberships are paid upfront for six or twelve months, with one Archive delivered each month. A one-time Archive has no membership or recurring charge.
Choose your region and compare the available purchase options.
When does my membership renew?
Monthly memberships renew automatically on the 22nd of each month. Your signup payment reserves your first Archive; the join-by cutoff determines which edition you receive.
Six-month and annual prepaid memberships renew automatically for another six- or twelve-month term until cancelled. The full term is paid upfront, with one Archive delivered each month.
A one-time Archive does not renew.
Can I cancel at any time?
You can cancel your membership before its next renewal to stop future charges. For a prepaid membership, cancellation stops the next six- or twelve-month term from renewing.
Cancellation does not undo an existing payment or cancel an already-paid Archive. If you need help with an existing payment, contact us.
When will my Archive ship?
Archives are dispatched during the final week of each month. Please note that Archives are mailed as standard letter mail and do not include tracking.
What if my Archive never arrives?
Sometimes snail mail really is snail mail! If your Archive hasn’t arrived after 10 business days, please get in touch. I’m happy to send 1 complimentary replacement when available.
What if I move or need to change my address?
Please update your mailing address before the 22nd to make sure your next Archive is sent to the right place. Address changes made after the 21st may not take effect until the following month.
What if I entered the wrong address?
Please double-check your mailing address when joining. If you notice a mistake, contact me as soon as possible. Once an Archive has been mailed, I cannot guarantee a complimentary replacement for mail sent to an incorrect address.
What if my Archive arrives damaged?
A little wear can happen on its journey through the postal system. If your Archive arrives significantly damaged, please contact me with a photo and I’ll be happy to help.
Do you use AI?
The research, storytelling, creative direction, and curation behind every Archive are done by me.
Like most small businesses today, I use everyday platforms such as Canva, Shopify, and Gmail, which incorporate AI technology into some of their features. Canva is my primary design and editing tool, and I’m also incorporating more of my own illustrations created in Procreate.
How can I contact you?
Have a question that wasn’t answered here? I’d love to hear from you! You can reach me at AvalonArchivist@gmail.com or send a message to @theavalonarchives on Instagram.
